Product tour
What ticket holders see.
The buyer-side flow is the surface organizers worry about most. Below is every step from “clicked the link” to “scanned at the door”, in order.
- 01
Browse + pick tickets
Buyer lands on your branded event URL. Cover, story, lineup, FAQ, ticket tiers. Tap "Get tickets" — a step-by-step pop-up opens without leaving the page.
- 02
Pay on the page
The payment form sits right on your event page — no jumping to another site. Apple Pay / Google Pay surface automatically when supported. Three required consent ticks (Terms, Privacy, Refund Policy) + an optional marketing opt-in.
- 03
Instant ticket email
An email that looks like it’s from you lands within seconds of payment. Subject line names the event; body carries QR codes + a one-tap link to their online ticket page.
- 04
Ticket page
Each order has a one-link page with every QR for the order, the event details, the organizer’s contact info, and a back-link to the event. Works on any phone screen.
- 05
Door scan
Buyer holds up their phone (or printout). Door staff scan with their own phone’s camera. Validates instantly, can only be scanned once.
- 06
Self-serve recovery
Lost the email? jamrats.com/find-tickets recovers every order tied to a buyer’s email in 30 seconds — without contacting you. Fresh links every time, so old links stop working.
Why this matters to you
Buyers blame the organizer when checkout is bad.
If a buyer can’t check out, can’t find their ticket, or has to wait on hold for support, your event page takes the heat — even though you didn’t build the flow. We obsess over this surface so you don’t have to apologize for it.
Run a test purchase yourself.
Sign up, build a $1 test event, buy a ticket. The whole loop takes 10 minutes.
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