Can different gates have different scanners?

Yes. Give gate staff door-only access; each scans on their own phone and check-ins add up on one dashboard.

How do you handle camping fees?

Camping is its own ticket tier with its own capacity. Buyers can grab it alone or with a weekend pass.

What if weather forces a cancel?

Cancel the event from the dashboard and every order is refunded what the buyer paid. Payouts for that event pause while refunds go out. The Jamrats fee isn't refunded.

Do you support tiered early-bird pricing?

Yes — give each tier its own sales window, so tier 1 closes and tier 2 opens on the dates you set.

Festival ticketing without the marketplace tax.

Single-day, weekend, VIP, camping — layered passes with capacity caps that hold up when the on-sale rush hits. QR scanning at the gate on any phone.

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What hurts

The familiar pains.

Premium pass = premium fee

A $200 weekend pass at 5% is $10 to the platform. Across thousands of passes that's a sponsor-sized line item lost.

Gate signal gets patchy at peak

Field gates are often connectivity black spots, and scanners need a connection. The gate network has to be planned before the gates open.

Tiered configuration is painful

Day + weekend + VIP + camping shouldn't take an afternoon to set up correctly.

How Jamrats fits

Pain meets fix.

Percentage fees on premium passes
Flat $0.99 per ticket whether it's $20 or $200.
Door scanning needs hardware
QR scanning from the Organizer app or a browser on any phone. Signed codes, duplicates flagged.
No signal at the gate
Scanning needs a connection, so bring a backup hotspot for each gate lane.
Tier config is awkward
Drag-to-reorder. Per-tier capacity, per-tier sales windows.

How it actually plays out

Build · Sell · Scan.

Build

Set up day + weekend + VIP + camping tiers in one screen. Capacity caps prevent oversells.

Sell

Layered sales windows — early bird → tier 1 → tier 2 → at-the-door — open and close on the dates you set.

Scan

Multi-lane, multi-staff gate scanning. Duplicate scans are flagged. Keep a backup hotspot at every lane.

Features that pull weight

The tools you’ll lean on.

Multi-tier passes

Day, weekend, VIP, camping — each its own ticket type.

Phone QR scanning

Quick QR scans across multiple lanes from any phone with a connection.

Multi-staff scan

Multiple lanes, multiple devices, no conflicts.

Sales-window automation

Per-tier early-bird windows that close on time.

Cancel + refund

Weather cancellation? Cancel the event and every order is refunded in one step.

Spreadsheet exports

Build next year's pre-sale list from this year's data.

In the wild

Example events.

3-day camping festival

4,000 cap · 4 tiers

Camping + weekend + day passes. Gate scanning across four lanes. Keep a backup hotspot ready.

Urban music festival

2,500 cap · 2 stages

Single-day fest with two stages. Paid out 3 business days after the Saturday show.

Food and arts festival

1,200 cap · free + VIP

Free entry + paid VIP tasting tier. Free tickets cost nothing; VIP carries the fee.

FAQ

Frequently asked.

Scanning needs an internet connection, in the app and in the browser. Bring a backup hotspot for each gate, or run the gate off the venue's wired network.

Try Jamrats for your next festival.

Five-minute setup. Flat $0.99 per paid ticket. Direct payouts.

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