Can different staff handle different gates?

Yes — every staff member logs in with their own phone. Scans aggregate in the dashboard.

How do we handle multi-day passes?

Each pass is a ticket type with its own price and capacity. The scanner shows the ticket type on every scan, so gate staff can tell a day pass from a weekend pass.

What if weather cancels the festival?

Cancel the event and every paid order is refunded. Sales stop, and the event's payout pauses during the refund window so the refunds are funded. The Jamrats fee isn't refunded.

Do you handle camping fees separately?

Add camping as its own ticket tier with its own capacity. Buyers can grab it alone or with a weekend pass.

Multi-day, multi-stage, multi-tier.

Layered passes (single-day, weekend, VIP), capacity caps that hold up under traffic, and QR scanning on any phone across as many gate lanes as you need.

Create event See pricing

What hurts

The familiar pains.

Marketplace fees scale with ticket price

A $200 weekend pass at 5% costs an organizer more than a $20 ticket at 5%, for the same platform work. The math is backwards.

Gate scanning needs planning

Field gates rarely have good Wi-Fi. Scanning needs a connection, so plan a hotspot for every lane.

Tiered passes are awkward to manage

Single-day + weekend + VIP + camping shouldn't take an afternoon to configure.

How Jamrats fits

Pain meets fix.

Percentage fees on premium passes
Flat $0.99 per ticket regardless of price. A $300 weekend pass costs the same as a $30 day pass.
Hardware-tied door scanning
QR scanning with the Organizer app or a browser on any phone. No terminal to rent.
Tier configuration is awkward
Drag-to-reorder ticket types. Per-tier capacity, per-tier sales window.