Jamrats

Buyer support

Find my tickets.

Lost the email? Switched inboxes? Below is the same recovery flow you’ll find inside every event page — drop in the address you used at checkout and we’ll resend the links.

Enter the email you used at checkout and we’ll resend links to every ticket attached to that address.

For security, we always answer with the same success message — regardless of whether we found tickets — so an attacker can’t use this form to confirm whether an email is on file. If you don’t see anything after a few minutes, double-check spam and promotional tabs.