Legal
Every policy, one place.
We keep the legalese as plain as we can. Below is every policy that governs Jamrats — pick the one that applies to you.
Everyone
Terms of Service
The contract that governs every Jamrats account, including acceptable use, intellectual property, and dispute resolution.
Everyone
Privacy Policy
What we collect, why we collect it, where the data lives, and how to make a data-subject request.
Everyone
Cookie Policy
The cookies Jamrats sets, the third parties that set their own, and how to control them.
Everyone
Refund and Cancellation Policy
How refunds work, who initiates them, what happens with the platform fee, and how event cancellations flow through.
Buyers
Buyer Terms
Ticket validity, transferability, and the organizer-of-record clause that explains who you bought from.
Organizers
Organizer Agreement
The operational contract between Jamrats and event organizers — payouts, anti-fraud, suspension, taxes.
Organizers
Acceptable Use Policy
Event types and content we will not host, and how suspension + appeal work when something crosses the line.
Organizers
Payment and Settlement Policy
How money moves from buyer to organizer, settlement windows, dispute reserves, currency conversion, and chargeback handling.
Trust pages
Looking for our security posture, accessibility commitments, or how to file a complaint? Those live alongside the policies.