Jamrats

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Eventbrite alternatives: what to actually look for.

The Jamrats team6 min read

When you’re comparing Eventbrite alternatives, check seven things: the total fee at your own ticket price, when the money reaches your bank, who owns the customer list, how much of the page carries your brand, what check-in needs, who controls refunds, and how you get help when something breaks. Feature lists all look similar. These are the details that change how your events actually run. We’re a ticketing platform ourselves, so we’ve also been upfront below about where Jamrats isn’t the right fit.

What will it cost, and when do you get paid?

Ignore the headline rate and calculate the cost per ticket at your real price, including card processing and any fee added to the buyer at checkout. A percentage fee and a flat fee can look close on a $10 ticket and be far apart on a $50 one. Ask about monthly plans and setup fees too.

Then ask when the money arrives. Some platforms collect buyers’ money into their own account and pay you later; others pay into an account in your name. Find out the default schedule, whether faster payouts are possible, and whether any part is held back as a reserve.

For reference, Jamrats charges a flat $0.99 per paid ticket, or 50¢for events with a capacity of 200 or fewer, with no percentage on top. Card processing is Stripe’s standard rate for your country. Money goes straight to your own Stripe account, never pooled in ours. By default you’re paid three business days after your event, and daily or weekly payouts are available once approved (those keep a rolling reserve until each event settles).

Who owns the customer list, and whose brand is on the page?

Your buyer list is the most valuable thing your events produce. Check whether you can export it in full, including whether each person agreed to hear from you, and whether the platform uses your buyers to promote other events.

Look at branding the same way. Does the event page look like yours or like the platform’s? Can you have your own storefront listing all your events? Can it run on your own domain? Whose name appears on the buyer’s card statement?

On Jamrats you can export orders and customers (with their marketing consent) as a spreadsheet whenever you like, and the list is yours. You’re the seller, so your business name is on the buyer’s statement. Every organizer gets a storefront page at jamrats.com/your-name, event pages come with themes and video embeds, and you can run the storefront, checkout and ticket emails on your own domain as a paid add-on.

Check-in, refunds and support

For check-in, find out whether you need special hardware, whether several staff can scan at once, how duplicate tickets are caught, and what happens if the venue’s internet drops.

For refunds, check who decides and how fine-grained it is. Can you refund one ticket from a group order? If you cancel, what happens to money you’ve already been paid? And which fees come back to you after a refund, if any?

For support, ask how you reach a person and how fast, and test it before you need it. Send a question during your trial and see what comes back.

Here’s how Jamrats handles the first two. Door staff scan with the Jamrats Organizer app or a browser on any phone, several people can scan at once, and repeat scans are flagged. You issue refunds yourself from the dashboard, for a whole order, part of one or specific tickets, and buyers get back what they paid. If you cancel an event, sales stop and payouts for it pause during the refund window so refunds can be covered. The Jamrats fee isn’t returned on refunds. More detail is on how it works.

When isn't Jamrats the right fit?

We’d rather you pick the right tool than switch twice. Jamrats probably isn’t for you if you need:

  • Reserved seating or a seat map. We sell general admission and tiered tickets only.
  • Offline scanning. Our scanner needs an internet connection, so venues with no signal need a backup hotspot.
  • Apple Wallet or Google Wallet passes, or printed tickets and box-office hardware.
  • Native recurring events. You can duplicate an event quickly, but each date is its own event.
  • An embeddable ticket widget for your own site, or a public API.
  • Very cheap tickets at high volume, like $2 raffle entries, where any per-ticket fee is a large share of the price.

If none of those are dealbreakers, and you mostly care about a clear flat fee, getting paid into your own account and keeping your audience, have a look at why organizers pick Jamrats.

Try Jamrats free.

Flat $0.99 per paid ticket. Direct payouts. No contract.

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