Guide
Your first event on Jamrats: a checklist.
Most first-time organizers can be selling tickets within thirty minutes. The checklist below is the order we actually recommend — it minimizes the dead time waiting on Identity verification for payouts and the panic moment when the first sale comes in before you’ve tested the door scanner.
1. Sign up + name your org
Head to /sign-up and create an account. Use your real name and a real email — the verification step will reference both, and buyers will see the org name on receipts.
On the next step, pick your organization name. Avoid emoji, avoid “Inc.”, avoid abbreviations buyers won’t recognize. This becomes your URL slug (jamrats.com/<your-slug>) and your brand-on-receipt.
2. Run the intake wizard
The wizard collects your country, company name, phone, optional support email (the one buyers will see), and your social links. Tick the Privacy + Terms boxes on the last step — they’re required to continue. The whole thing takes about three minutes.
3. Verify your payout identity (kick this off early)
Identity verification can take anywhere from 5 minutes to 48 hours, so start it while you build the event. You’ll be asked for legal business info, a representative’s ID, and a bank account. You can’t accept payments until this clears — but you can publish drafts and configure tickets in the meantime.
4. Build the event page
From the dashboard, click Create event. The page builder is one screen: cover image, name, date + time, venue, the long event description (your story, lineup, FAQ, accessibility notes), and ticket tiers.
Keep the cover image landscape — 16:9 looks best on cards and social shares. Hosting your cover image at a wide aspect ratio also keeps the cropping predictable.
5. Configure ticket tiers
Add ticket types one at a time: name (e.g. “GA”), price (in dollars, not cents), capacity, and an optional sales window. Drag to reorder — the top tier shows first on the public page.
Decide whether to absorb or pass the platform fee. By default the organizer absorbs the $0.99— buyers see a clean ticket price. Toggle “Pass to buyer” if you want it itemized.
6. Publish (or schedule)
Hit Publish. The page goes live immediately atjamrats.com/your-slug/your-event. Or schedule a publish time if you’re holding for a public announcement.
7. Test the checkout
Run a real purchase yourself with a tiny test ticket type ($1.00 with capacity 1, sales-end shortly after). Confirm the buyer-side email arrives, the ticket QR loads, and the scanner registers a scan. Then refund yourself to claw the inventory back.
8. Share + sell
Share the event URL in your bio, on flyers, in your newsletter. Our embedded checkout means buyers don’t leave your branded page. Apple Pay + Google Pay surface automatically.
9. Door + scanning
On event day, your staff open jamrats.com/scan/<event-id> in their phone browser, sign in, and scan. No app install. Multiple staff can scan in parallel; the system prevents the same QR from getting two scans.
10. After the event
You get paid on the processor’s standard schedule (typically next business day). Download your CSV exports — orders, customers, events — and build the list for next time. If anyone asks for a refund, handle it in one click from the order page.
