Jamrats

Guide

Your first event on Jamrats: a checklist.

7 min read

Most first-time organizers can be selling tickets within thirty minutes. The checklist below is the order we actually recommend — it minimizes the dead time waiting on Identity verification for payouts and the panic moment when the first sale comes in before you’ve tested the door scanner.

1. Sign up + name your organization

Head to /sign-up and create an account. Use your real name and a real email — the verification step will reference both, and buyers will see the organization name on receipts.

On the next step, pick your organization name. Avoid emoji, avoid “Inc.”, avoid abbreviations buyers won’t recognize. This becomes your web address ( jamrats.com/your-name) and your brand-on-receipt.

2. Run the intake wizard

The wizard collects your country, company name, phone, optional support email (the one buyers will see), and your social links. Tick the Privacy + Terms boxes on the last step — they’re required to continue. The whole thing takes about three minutes.

3. Verify your payout identity (kick this off early)

Identity verification with Stripe is a one-time step that usually takes a few minutes, but start it while you build the event in case Stripe asks for anything extra. You’ll be asked for legal business info, a representative’s ID, and a bank account. You can’t accept payments until this clears — but you can publish drafts and configure tickets in the meantime.

4. Build the event page

From the dashboard, click Create event. The page builder is one screen: cover image, name, date + time, venue, the long event description (your story, lineup, FAQ, accessibility notes), and ticket tiers.

Keep the cover image landscape — 16:9 looks best on cards and social shares. Hosting your cover image at a wide aspect ratio also keeps the cropping predictable.

5. Configure ticket tiers

Add ticket types one at a time: name (e.g. “GA”), price (in your local currency, not cents), capacity, and an optional sales window. Drag to reorder — the top tier shows first on the public page.

Decide whether to absorb or pass on the Jamrats fee. By default the organizer absorbs the $0.99— buyers see a clean ticket price. Toggle “Pass to buyer” if you want it itemized.

6. Publish (or schedule)

Hit Publish. The page goes live immediately atjamrats.com/your-slug/your-event. Or schedule a publish time if you’re holding for a public announcement.

7. Test the checkout

Run a real purchase yourself with a cheap test ticket type (capacity 2, sales ending shortly after), buying the two tickets in separate orders. Confirm the buyer-side email arrives and the ticket QR loads. Scan one ticket to test the scanner, then refund the other order. Scanned tickets can’t be refunded, so keep one unscanned for the refund test.

8. Share + sell

Share the event URL in your bio, on flyers, in your newsletter. Buyers pay right on your page and never leave it. Apple Pay + Google Pay surface automatically.

9. Door + scanning

On event day, your door staff scan tickets with the Jamrats Organizer app (iOS or Android), or open the browser scanner at jamrats.com/scanon any phone. Multiple staff can scan in parallel, and a ticket that’s already been scanned is flagged. Scanning needs an internet connection, so check the signal at the door and bring a backup hotspot.

10. After the event

By default you’re paid in one payout three business days after the event ends, straight to your own Stripe account (faster schedules are available once approved). Download your CSV exports — orders, customers, events — and build the list for next time. If anyone asks for a refund, handle it from the order page. The Jamrats fee isn’t refunded, so factor that in.

Try Jamrats free.

Flat $0.99 per paid ticket. Direct payouts. No contract.

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